What’s the difference between UX writing and technical writing?

Jul 24, 2025 | Best practices, Insights

In the ever advancing sphere of digital content, writing roles have become increasingly specialized. UX writing and technical writing are terms often used in this space, and despite the similarities they share, they serve very different purposes. Understanding the...

Signs your software documentation needs a professional overhaul

Jul 16, 2025 | Best practices, Insights

Despite being often overlooked, software documentation is a vital part of the product development lifecycle. Whether you’re supporting a SaaS platform, developer tool, or enterprise system, your documentation is far more that an instruction manual, it’s a direct...

The hidden ROI of excellent technical documentation: More than just a help manual

Jul 8, 2025 | Insights

In a multitude of organizations, across a large range of different fields, documentation is still seen as a post project task: a necessary output, but not one that will directly contribute to a business’s growth. It’s often seen as a cost centre, something to keep...

What is technical writing? A beginner’s guide

Jun 25, 2025 | Insights

If you’ve ever searched for “what is technical writing” you’re not alone. The increasing digitisation of our world has led businesses to seek a way to convey complex and confusing concepts and processes in a clear and concise way that is easy for the...

AEO for technical writing

Jan 20, 2025 | Best practices, Insights, Trends

Adaptive Search and the Future of Technical Writing A shift in how users find information As Artificial Intelligence (AI) and voice interfaces continue to evolve, they are reshaping how users search for and interact with content. Adaptive Search, the combination of...

Navigating the future: Trends in technical writing for 2024

Mar 20, 2024 | Insights, Trends

As we step into 2024, the landscape of technical writing continues to evolve, driven by advancements in technology, changing user expectations, and emerging industry trends. In this article, we’ll explore some of the key trends shaping the field of technical...