INDUSTRIES
Four Sectors We Know From The Inside
Domain knowledge is not a nice extra in this work. A Knowledge Architect who does not understand the product cannot tell which of two contradictory sources is correct.
Continuous release against documentation written for a version that shipped two quarters ago. The gap compounds quietly until support volume makes it visible.
Documentation that has to satisfy a developer integrating at speed and a regulator reading it later. Those two readers want opposite things, and most content serves neither.
Content under validation, where a change is not a change until it is documented, reviewed and approved. Version discipline is not housekeeping here, it is the audit trail.
Field systems documented for engineers who are on a site, on a device, without signal, needing one specific answer. Written by people who assumed a desk.